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Hubspot Configuration & Support Specialist
Job in
Millburn, Essex County, New Jersey, 07078, USA
Listed on 2026-10-13
Listing for:
Civia Health, LLC.
Full Time
position Listed on 2026-10-13
Job specializations:
-
IT/Tech
IT Business Analyst, Data Analyst, CRM Systems & Management, Business Systems & Technology Analysis
Job Description & How to Apply Below
As the Hub Spot Implementation & Support Specialist you will support the configuration, optimization, and ongoing success of our Hub Spot platform. You will be responsible for turning business requirements into effective Hub Spot solutions, ensuring data accuracy, supporting user adoption, and maintaining high-quality system delivery. You will work closely with stakeholders to improve processes, automate workflows, and enable teams with meaningful reporting and documentation.
KEY RESPONSIBILITIES- Design, build, and maintain Hub Spot solutions to support business requirements.
- Configure and optimize workflows, pipelines, custom properties, forms, lists, and dashboards.
- Validate data accuracy and integrity across Hub Spot records and reporting assets.
- Collaborate with stakeholders to understand reporting needs and deliver actionable insights.
- Develop and execute test plans and test scenarios for new configurations and enhancements.
- Perform quality checks on workflows, automations, and system changes before launch.
- Monitor implementation quality and recommend improvements where appropriate.
- Investigate and resolve Hub Spot-related issues involving processes, automation, data, and system functionality.
- Support users with system questions, troubleshooting, and process guidance.
- Create and maintain clear documentation for all system configurations, workflows, processes, and changes.
- Proven experience implementing and administering Hub Spot CRM and related Hub Spot hubs.
- Strong understanding of Hub Spot workflows, automation, pipelines, properties, forms, dashboards, and reporting.
- Experience conducting User Acceptance Testing (UAT) and managing defect resolution.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Experience documenting business and technical processes.
- Excellent communication and stakeholder management skills.
- Ability to work independently while managing multiple priorities and deadlines.
- Hub Spot certifications.
- Experience with CRM data management, reporting, and data quality initiatives.
- Experience supporting multiple user groups and cases e.g. Operations and Commercial teams.
- Knowledge of integration concepts and business process automation.
- Knowledge of Healthcare or Clinical Research
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