Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T1835

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1835)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1835) role at Target
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The Starting Hourly Rate / Salario por Hora Inicial is $18.00 USD per hour. The Pay Range / Rango salarial is $18.00 USD - $27.00 USD per hour.

ALL ABOUT TARGET – Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT – Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you complete daily tasks
• Engage with guests to help solve their specific needs
• Make guests aware of current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store to solve issues and improve the guest experience
• Thank guests and let them know you’re happy they chose to shop at Target
• Know and speak to the benefits of Target Loyalty programs and assist with application or sign-up as needed
• Scan and bag items efficiently and accurately in compliance with safety standards and company best practices
• Minimize guest wait time while maintaining service quality
• Explain features and offerings within the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering; help guests enroll, activate and use these features
• Assist with returns following appropriate policies; partner with Leaders as needed
• Maintain a clean, clutter-free work area and prepare items for removal as needed
• Stock supplies during store hours while remaining available to guests
• Demonstrate a culture of ethical conduct, safety and compliance
• Work safely at all times; comply with safety policies and training; report hazards
• Support guest services such as order pick up, Drive-up orders and returns, while complying with applicable laws
• All other duties based on business needs

What we are looking for

• You enjoy interacting and helping others, including guests and fellow team members
• You thrive in a fast-moving, highly active role where teamwork, flexibility and problem solving are key
• You are open to a flexible schedule with varying hours, days or shifts (including nights, weekends, holidays)

The following skills are helpful from the start

• Communicating effectively with positive language and attentiveness to guests needs
• A welcoming and helpful attitude toward guests and teammates
• Attention to detail while prioritizing tasks
• Willingness to educate guests about products and services
• Ability to use multiple devices and operate handheld scanners and technology as directed
• Ability to work independently and as part of a team
• Remain focused and composed in a fast-paced environment while handling multiple tasks

Basic expectations and working conditions

• Accurately handle checkout operations, transactions, and support cash office operations as needed
• Safely scan,…