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Operations Manager

Job in Millbury, Worcester County, Massachusetts, 01527, USA
Listing for: WIN Waste Innovations
Full Time position
Listed on 2026-01-11
Job specializations:
  • Management
    Operations Manager, General Management
Job Description & How to Apply Below

WIN Waste Innovations is looking for an Operations Manager for our Transfer Stations. The Operations Manager is responsible for leading one of the Company’s Operating Units which includes full profit loss responsibility for all facets of the operation. Working in a matrix management environment, the position manages an infrastructure team comprised of division-level managers, including Operations, Maintenance, Sales, and Finance, who support the total operation of the Operating Unit.

the Company’s overall strategic operating and marketing plans and implements tactical initiatives to drive functional excellence and budget achievement. The Operations Manager manages all matters related to collection and/or post-collections operations (transfer stations, rail, landfills, recycling centers and/or complexes); represents the Company to customers, vendors, and municipal customers and other external stakeholders; oversees effective safety and accident prevention programs and leads all operations to ensure compliance with standards;

and drives change management initiatives to introduce and sustain new processes that contribute to the growth and durability of the Company.

Responsibilities
  • Implements and executes plans to complement the Company’s strategic operating plan; champions the execution of the strategic plan and tactical initiatives within the Operating Unit, including but not limited to operating safely, enhancing customer experience, improving efficiency, and maximizing profitability.
  • Works with Market Manager to drive the sales efforts within to achieve targeted growth objectives, exceed customer experience expectations and optimize profitability.
  • Oversees effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensures a safe and productive work environment for all employees.
  • Leads operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.
  • Manages performance and talent development.
  • Builds and maintains strong and effective relations with relevant government, community and environmental groups.
  • This other modes of transportation up to 30% of the time.
  • Performs other job-related duties as assigned or apparent.
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