Scale Operator
Listed on 2026-01-01
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Retail
Customer Service Rep, Office Administrator/ Coordinator
WIN Waste Innovations is looking for a Scale House Attendant. They maintain daily Scale House responsibilities including creating weight tickets for local inbound customers, answering phones and directing any calls to applicable parties, assisting in coordinating all aspects of daily operations, and including recording and reporting data. Duties and tasks are varied and may be somewhat complex.
Responsibilities- Accurately record inbound and outbound weights for local gate customers.
- Complete and maintain a variety of reports as directed by a member of the Management Team.
- Assist in the implementation of operational projects, employee activities, annual events, customer appreciation, as needed.
- Facilitate record retention as necessary and according to company policy.
- Collect and track data for internal employee safety incentive programs.
- Coordinate with multiple departments on operations related activities.
- Provide clerical and administrative support to the Operations department.
- Complete and prepare local waste manifests & send to applicable customers.
- Perform other job‑related duties as assigned or apparent.
- Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co‑workers and management.
- High School Diploma, GED, and/or equivalent work experience.
- Ability to use a computer and related devices such as keyboard, mouse throughout the workday at a desk or workstation.
- Ability to organize various office systems.
- Ability to multitask, be detail‑oriented, organize and prioritize work schedule.
- Must have good time‑management skills.
- Well spoken, articulate and courteous verbal, written and phone correspondence.
- Demonstrate flexibility and adaptability in a fast‑paced environment.
- Prior customer service experience preferred.
- Ability to collaborate with colleagues and management.
- Demonstrate initiative, including proactively identifying and addressing issues.
- Maintain intermediate to advanced knowledge of Microsoft Office (Word, Outlook, Excel, PowerPoint).
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Industry‑leading benefits.
- Multiple and flexible medical plans.
- Outstanding PTO program.
- Floating holidays.
- Strong 401(k) program with company match.
- Tuition reimbursement plan.
- College loan reimbursement.
- College scholarship program for dependents.
- Parental leave program.
- Inclusive culture.
- Employee engagement events.
- Employee resource groups.
WIN Waste Innovations is a waste‑management company committed to delivering essential waste‑management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste‑to‑energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles.
We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.
At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including medical, dental, vision, life insurance and short‑term disability. In addition, we offer company match on 401(k) and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
Equal Opportunity Employer. Minorities/Women/Protected Veterans/Disabled.
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