Process & Technology Specialist
Job in
Millcreek, Salt Lake County, Utah, USA
Listed on 2026-11-07
Listing for:
CHG Healthcare
Full Time
position Listed on 2026-11-07
Job specializations:
-
IT/Tech
CRM Systems & Management, Business Systems & Technology Analysis
Job Description & How to Apply Below
Comp Health is looking for a Process & Technology Specialist to join our Sales Operations team. Sales Operations supports Comp Health's sales divisions by improving how the business runs, from the tools people use every day to the processes that connect teams across the organization. As a Process & Technology Specialist, you will own day-to-day administration of our sales technology stack, build and maintain the dashboards and automations that keep the team running, and support the steady rollout of new platforms and features.
This role will report to the Director of Business Operations.
Responsibilities Own day-to-day CRM administration (Salesforce), including user access, field and workflow maintenance, and data hygiene enforcement.
Build and maintain the KPI dashboards and inspection tooling Sales Operations is accountable for, including frontline-facing margin and productivity dashboards.
Identify and build process automations across the sales tech stack (pipeline stage triggers, alerts, handoffs), and provide hands-on support for new platform rollouts, including FOX to Lightning, the new CST tool, and ongoing PST feature releases.
Lead hands-on execution of AI tool adoption (Claude and others): running training sessions, documenting use cases, tracking usage patterns, and surfacing gaps for leadership to evaluate.
Serve as the tier-1 liaison to CHG product and engineering teams for day-to-day rollout coordination and UAT participation, escalating strategic decisions to leadership.
Maintain process documentation and standard operating procedures for the systems this role administers.
Qualifications Working knowledge of CRM administration (Salesforce or similar), including user management, workflows, and data hygiene practices.
Comfortable building and maintaining dashboards and reports without requiring deep technical or BI support.
Hands-on experience or strong interest in AI tools and how they apply to process automation and training, with direct experience using Claude being a plus.
Process-minded and organized, with the ability to manage multiple automation and rollout work streams ar communicator who can support and train sales staff through technology and process changes.
Education & Experience3+ years of experience in sales/business operations, CRM administration, or a related technical support role.
Bachelor's degree in business, information systems, or a related field, or equivalent experience.
Preferred Salesforce Administrator certification or equivalent hands-on Salesforce configuration experience.
Hands-on experience with Claude (or a similar AI platform) for workflow automation is strongly preferred.
We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $66,200 - $128,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.
CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales…
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