Technical Solutions Analyst Value
Listed on 2026-10-17
-
IT/Tech
Technical Support, IT Business Analyst, IT Support
CTM, headquartered in Maryland, is hiring a Premium Technical Solutions Analyst I to be the primary technical contact for our highest-value premium customers. You will manage their technical needs, own issues through resolution, and ensure timely service under SLAs.
You will handle inquiries by phone, chat, and email, manage tickets in Zendesk, escalate when needed, contribute to feature development, QA testing, and help grow CTM’s knowledge base and customer experience.
We are seeking a motivated Premium Technical Solutions Analyst I
- High-Value Support to join CTM in Millersville, MD, United States.
The Premium Technical Solutions Analyst I
- High-Value Support role at CTM is now open for applications in Millersville, MD, United States.
Join us at CTM as our next Premium Technical Solutions Analyst I
- High-Value Support in Millersville, MD, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).