Hybrid Associate Technical Solutions Analyst
Listed on 2026-11-02
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IT/Tech
CTM, a Maryland-based software company, is seeking an Associate Technical Solutions Analyst to support customers via phone, chat, and email. You will triage issues, explain CTM product setup, and hand off complex cases with clear engineering context.
You will manage Zendesk tickets, stay current with new CTM features, and work in a hybrid environment blending remote and on-site collaboration. A IT-focused associate degree or equivalent is expected.
This is a great role to take on the Hybrid Associate Technical Solutions Analyst role at CTM.
The position is based in Millersville, MD, United States.
This opportunity is part of our work in Management & Operations, Sales, IT & Technology.
The advertised compensation is 52.000 - 78.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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