Management Technician

Management Technician

Provide administrative, transactional, and technical support for the Facilities Management Department. Review, analyze, and prepare procedures that improves efficiency and effectiveness. Understand both the breadth and depth of departmental operations to recommend and implement best management procedures. Develop intra-office communication protocols, streamline administrative procedures, inventory control, document management and workflow. Able to identify problems, analyze data or processes, recognize appropriate solutions, and formulate recommendations.

The position independently processes routine and moderately complex work involving the computerized maintenance management system (CMMS), assists with procurement documentation, invoices, records, scheduling, fleet and key administration, credit card reconciliation, travel, reporting, and routine customer service issues. Ability to handle a wide range of administrative and executive support related tasks and able to work independently with little or no supervision.

Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Join Our Team at Millersville University! Position Salary: $46,827.00 annually Plus a generous benefits package designed to support your well-being and future:
Comprehensive Health Coverage– Medical, dental, and vision insurance Group Life Insurance Retirement Plans– Choose from two excellent options Tuition Waiver– Invest in your education or your family's Paid Time Off– Vacation, sick leave, and holidays to recharge Full Benefits Summary (PDF) Why Millersville? Nestled in beautiful Lancaster County, Pennsylvania, Millersville University is a proud member of Pennsylvania's State System of Higher Education.

We're known for:
Strong student-faculty connections 70+ undergraduate and 24 graduate programs A stunning campus and vibrant community Outstanding job placement for graduates With over 66,000 alumni across the globe, our impact is far-reaching—and growing. Our Mission & Values:
At Millersville, we live by our EPPIIC values of Exploration, Public Mission, Professionalism, Inclusion, Integrity, and Compassion. We are deeply committed to Inclusive Excellence—creating a welcoming, supportive environment where everyone can thrive. We believe diversity is a strength, and we actively seek individuals who bring unique perspectives and experiences to our community. Equal Opportunity for All:
Millersville University is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to providing a workplace free from discrimination. Individuals from traditionally underrepresented groups are strongly encouraged to apply.

Perform the following duties with limited day-to-day supervision, using established procedures, priorities, and delegated authority. Exercise judgment in resolving routine and moderately complex matters, initiate needed follow-up, and refer policy exceptions, high-risk matters, and decisions requiring management approval to the appropriate supervisor or Office Manager. Serve as the primary transactional administrator and user-support resource for the department's CMMS; enter, review, route, update, and close records in accordance with established procedures.

Review work requests for completeness, appropriate coding, location, priority, and supporting information; correct routine errors, obtain missing information, and route requests to the appropriate work unit. Monitor incoming work requests throughout the shift, identify urgent conditions using established criteria, initiate required notifications, and escalate emergencies or unusual conditions promptly. Identify and seek guidance on requests that would be…