PT Customer Service Representative

Join to apply for the PT Customer Service Representative role at National Fitness Partners
.

As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgement‑free fitness experience.

Part‑time:
Starting at $15 per hour. Hourly increases at 180 days, 1 year and every 6 months thereafter, based on anniversary date.

• Accountable – Self‑starthers who pursue excellence.
• Driven – Problem solvers who deliver results.
• Passionate – Positive energy with a real desire to help others.
• Ambitious – Always learning and growing toward success.

• Growth opportunities – 90% of management team started as entry‑level team members.
• Shift‑differential pay for select shifts.
• Paid time off for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership and one free Black Card for a direct family member.

• Answer phones in a friendly manner using provided scripts.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point‑of‑sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active and new members.
• Maintain a clean, sanitized, and safe club environment.

Entry level.

Full‑time

Other.

Wellness and Fitness Services.

Referrals increase your chances of interviewing at National Fitness Partners by 2x.

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