Client Quality Assurance & Insights Specialist
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, Production QC/QA, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep’s independent marketplace contractors, identifying trends and working with certification and operations to uphold client standards.
You will assess agent interactions, monitor real-time or post-hoc workflows, review customer satisfaction, and provide actionable feedback and calibration input to improve quality scores.
The Client Quality Assurance & Insights Specialist position in the Management & Operations, Sales field is open for applications.
We are currently recruiting a Client Quality Assurance & Insights Specialist for our team in Clayton, NM, United States.
This is a genuine opening to take on the Client Quality Assurance & Insights Specialist role at Nex Rep LLC.
As a Client Quality Assurance & Insights Specialist, you will play an important part at Nex Rep LLC in Clayton, NM, United States.
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