Commercial HVAC Operations Lead

Job in Millville, Cumberland County, New Jersey, 08332, USA

Listing for: Liberty Personnel Services, Inc.

Full Time position
Listed on 2025-12-02

Job specializations:

Engineering
Field/Service Technician, Maintenance Technician / Mechanic, HVAC Tech / Heating Engineer
Trades / Skilled Labor
Field/Service Technician, Maintenance Technician / Mechanic, HVAC Tech / Heating Engineer

My client is a top notch Mechanical Contractor who wants someone with Field experience in HVAC Commercial to become the Technical Services Lead in the office. Potential sign on bonus.

Responsibilities:

Review all service tickets including time, materials, pictures, and equipment to ensure the work performed matches the written description and meets industry/company standards.

Correspond with technicians to clarify any technical information.

Report quality issues or concerns to management, work through resolutions when applicable/directed.

Complete quotes based on technician recommendations, unit age/condition, industry standards, and customers' long-term goals.

Extract pull-through work from service calls and preventative maintenance visits.

Perform quality and cost control of all quoted projects throughout scope of work to maintain expected standards.

Develop meaningful relationships with customers to encourage trust and loyalty.

Communicate with customers regarding quoted work and provide knowledgeable and insightful information to enable customer to make an informed decision.

Follow up with customers on quoted work and coordinate with service team if approved.

Stay current with changing industry standards.

Work with team members to facilitate calls, manage workflow, and provide a positive customer journey.

Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference.

Send a resume to and/or call Dan Gallagher at for a prompt response!

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