Pet Retail Lead - Customer Service & Growth
Listed on 2026-10-06
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Retail Sales -
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service while upholding the company’s vision, mission, values, and strategy. This role drives the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results.
This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement.
Step into the Pet Retail Experience Lead
- Customer Service & Growth role at Pet Smart in Millville, NJ, United States and grow with us.
Join Pet Smart and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Pet Retail Experience Lead
- Customer Service & Growth role at Pet Smart, based in Millville, NJ, United States.
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