Consultant: Fraud Operations

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

To leverage expertise in fraud operations and perform purpose-driven activities in the combat against financial crime to minimise and mitigate client and bank losses thorough investigations into card fraud, digital fraud, application fraud, and internal threats.

• Minimum 2- 3 years’ experience in any area related to financial crimes.
• Experience of and comprehensive understanding of the South African financial/banking environment
• Familiarity with relevant legislation pertaining to fraud and banking.
• Proficiency in investigation techniques and methodologies
• Understanding of customer care and service protocols
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime
• Familiarity with banking/retail/financial service provider policies, products, and procedures
• Service-oriented mindset.

• Grade 12 National Certificate / Vocational

• A relevant tertiary qualification

• Understanding of the South African financial/banking environment.
• Familiarity with relevant legislation pertaining to fraud and banking.
• Understanding and proficiency in investigation techniques and methodologies.
• Understanding of customer care and service protocols.
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
• Familiarity with banking/retail/financial service provider policies, products, and procedures.
• Service-oriented mindset.

• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills
• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP
13). Capitec Bank Limited Reg. No: 1980/003695/06