Inside Sales Representative

Syspro Milnerton, Western Cape, South Africa

Location: Cape Town, Western Cape, South Africa

Employment type: Full‑time

The Inside Sales Representative (ISR) is a revenue‑generating role focused on closing ERP software deals through direct engagement with both net‑new prospects and existing accounts. The role manages the entire remote sales cycle – from discovery to negotiation and close – while leveraging account‑based selling strategies to maintain and expand customer relationships.

• Manage the full sales cycle for new and existing ERP software clients.
• Arrange and support tailored product demos and value‑driven presentations.
• Lead discovery, solution fit, proposal development, pricing negotiation, and deal closure.
• Build and maintain a strong sales pipeline to achieve revenue targets.
• Identify and pursue upsell and expansion opportunities within existing accounts.
• Develop strategic account plans to drive product adoption and revenue growth.
• Collaborate with solution technologists, customer success, and implementation teams.
• Maintain accurate CRM records and leverage analytics for personalized outreach.
• Provide market and product feedback to internal teams.
• Align with field sales or partners on strategic deals when necessary.

• Bachelor’s degree in Business, Information Systems, or related field.

• Minimum of 5 years inside sales experience in B2B software, ideally ERP/CRM/enterprise SaaS.
• Proven track record of closing deals independently.
• Experience driving expansion and renewals across a large territory.
• Account‑based selling (ABS) strategies and enterprise customer engagement.
• Familiarity with major ERP platforms (Net Suite, Microsoft Dynamics, SAP, Oracle).
• Proficiency with CRM and sales tools (Salesforce, Hub Spot, Outreach, Linked In Sales Navigator).
• Advanced negotiation and closing skills.
• Account and territory planning experience.
• Experience with sales methodologies such as MEDDICC, Challenger Sales.
• Strong understanding of business processes across finance, operations, HR, and supply chain.
• Excellent presentation, discovery, and objection‑handling skills.
• Self‑starter mindset with ability to work cross‑functionally.