Imports Controller

Our client, a well-established player in the FMCG/import environment, is looking to appoint an Imports Coordinator to join their supply chain team in Montague Gardens.

This role requires someone confident in managing the end-to-end import process, working closely with agents, transporters, warehouses, and clearing partners. It’s a critical support role within a fast-moving environment that demands precision, coordination, and the ability to deliver under pressure.

📍 Based in Montague Gardens, Cape Town

• 4–6 years’ hands‑on experience in forwarding, shipping, customs, and warehousing
• Proven experience liaising with transporters and freight forwarders
• Strong understanding of Incoterms and international trade documentation
• High‑volume or multinational import environment experience is advantageous
• Solid Excel and numeracy skills
• Experience in Syspro would be beneficial

Key Responsibilities Include:

• Coordinate deliveries with agents, warehouses, and freight providers (including LCL and airfreight)
• Track shipments and confirm order details with suppliers
• Submit accurate documentation to clearing agents and maintain schedule updates
• Ensure Incoterms, shipping/payment terms, PO numbers, and other commercial data are correct
• Buy foreign exchange and complete import costings
• Process agent invoices, confirm VAT, duty, and HS code accuracy
• Update Syspro and internal shipping schedules
• Ensure timely submission of documents for payment processing
• Maintain filing systems and customs documentation for audit readiness
• Ensure compliance with ISO and SARS requirements
• Support buyers and the supply chain director with accurate reporting and coordination

Educational and Other Requirements:

• Matric is essential
• Tertiary qualification in Supply Chain, Imports/Exports, or Logistics preferred
• Understanding of IATI/dangerous goods shipments
• Accuracy and diligence when handling customs and shipment documentation
• Ability to prioritise multiple shipments and work under pressure
• Approachable, communicative, and proactive problem solver