Sales Operations Specialist II

Sales Operations Specialist II

Milpitas, CA

$60,000-$70,7000

Advantech is searching for a Sales Operations Specialist II to join our growing team. In this role, you will partner directly with assigned Key Account Managers to manage the order lifecycle for a portfolio of accounts, from bookings and shipping through backlog, EOL, and collections. You will work across Accounting, Supply Chain, Production, and Logistics to keep product launches and fulfillment on schedule.

• Manage bookings, shipping, expediting, and backlog for assigned accounts
• Validate purchase orders for accuracy on price, MOQ/MSQ, incoterms, shipping points, and NCNR terms, and communicate needed changes to customers
• Partner with assigned Key Account Managers to support sales operations and drive future business after mass production
• Manage EOL processes, including execution of LTB and LOI, and coordinate internally and externally to completion
• Monitor customer receivable balances, assist the Accounts Receivable team with collections, and provide recommendations to management regarding credit issues that may affect shipment release
• Coordinate with Accounting, Production, Supply Chain/Peripheral Trading, Logistics, RMA, and other internal teams to resolve issues
• Work with Supply Chain on demand planning and inventory balancing
• Proactively identify and report potential risks, and work with the customer and internal stakeholders until each case is closed
• Other duties and responsibilities as assigned

• Minimum of 1-3+ years of experience in Customer Success Management, Account Management, or Supply Chain Management
• Proficiency with MS Office (Outlook, Teams) and advanced Excel skills
• Ability to communicate clearly, verbally and in writing, with internal and external stakeholders at all levels
• Strong analytical and organizational skills with high attention to detail
• Ability to manage multiple accounts and priorities independently

• Bachelor's degree, or equivalent combination of education, training, and experience
• Experience utilizing an ERP system (e.g., SAP)
• Experience managing Key Accounts with EAR of $1M+

• Competitive salary dependent on experience (DOE)
• Winning culture with a friendly, team-oriented environment!
• Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
• Employee Assistance Program (EAP)
• 401(k) with company match
• Education & personal development reimbursement program
• Generous vacation and paid holidays package
• Company events, and lunches
• Work from home program – once eligible
• Referral Bonus

Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back-office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms.

We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions.

Advantech is an authorized alliance partner of both Intel® and Microsoft®. Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019, Interbrand, the world-renowned brand consulting firm, once again recognized…