Field Application Engineer

Base Pay Range

$/yr - $/yr

This position will be responsible for supporting Solid State Drive controller products for specific customers. This position will work closely with customers and collaborate with core engineering team.

• Competent to work independently with cross functional departments.
• Responsible for project managing including the technical relationship with the assigned customer. The FAE should be the go‑to person for customer’s technical contacts.
• Responsible for handling the first level for all technical matters including product discussions, FA/debug, JIRA tracking/closure and project monitoring.
• Work with firmware/system/ASIC engineers on resolving customer issues

• Minimum 3+ years field support experience in semiconductor industry
• Proficient in verbal, written and presentation skill
• Familiar with system hardware design
• Good knowledge on schematic capture and PCB layout
• Strong ability to comprehend technical discussion and writing note/summary
• Must enjoy working with dynamic people and building client relationship
• Familiar with PC system architecture and Windows/Linux OS environment
• Experience in SSD system debugging and SSD firmware is a plus
• Good knowledge of NAND flash, SATA, PCIe and NVMe standard is a plus

• Highly competitive salaries differentiated by performance
• Annual merit increases
• RSU for eligible employees
• Year‑end bonus
• Invention and Patent Awards
• 401(k) Employer Matching
• Length of Service Awards
• Comprehensive health insurance plans for eligible employees and dependents
• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance

For applying, please contact:

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Industry: Semiconductor Manufacturing