PCB Manufacturing Applications Engineer; Frontline Software

Position: PCB Manufacturing Applications Engineer (Frontline Software)
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division The Semiconductor Products and Customers (Semi PC) business unit designs, builds and sells KLA’s product portfolio to help chip manufacturers meet high-quality standards to enable technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and analytics systems detect and monitor defects across logic and memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. We also develop technologies for specialty processes, IC substrates, and PCB manufacturing, including etch and deposition, component inspection, and imaging and analytics.

What You'll DoIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Position Overview The Software Applications Engineer is a strategic customer-facing role supporting Frontline software products across the Americas and Europe. The position combines customer support, customer training, and technical project management, with an approximate focus of 50% customer support, 25% customer training, and 25% technical project management. This role reports to the Regional Product Manager, Americas and Europe.

Key Responsibilities Provide technical assistance, troubleshooting, and customer support for Frontline software products.

Deliver customer training and implementation support for new customers, product deployments, upgrades, and new feature introductions.

Support sales activities as needed, including technical discussions, customer presentations, and product feature demonstrations.

Collect, document, and communicate customer feedback to support product improvements and enhancement planning.

Participate in domestic and international travel to support customer engagements, implementations, training, and project activities.

Required Skills and Experience Administration-level knowledge of Frontline software products, including InCAM Pro, InFlow, InSight, or Genesis Industry experience PCB manufacturing processes and related engineering workflows are highly desirable.

Ability to work independently while collaborating effectively within a dynamic, cross-functional team environment.

Strong verbal and written communication skills, with the ability to explain technical subjects clearly to customers and internal teams. Fluency in English is required; additional languages are a plus.

Previous experience in customer support, software implementation, technical training, and technical project management.

Experience with high-level programming languages such as Perl or Python and Oracle database management is a plus.
25% travel both domestic and international travel

Minimum Qualifications Master's Level Degree and 0 years related work experience;
Bachelor's Level Degree and related work experience of 2 years

About KLAWe provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards Base Pay Range: $ - $ Annually
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