Guest Experience Shift Lead: Lead, Coach & Delight Guests
Listed on 2026-10-16
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Hospitality / Hotel / Catering
Guest Services, Customer Service Rep, Resort/Retreat
LEGOLAND Discovery Center Bay Area is seeking a Guest Experience Shift Lead to guide front-line teams and ensure outstanding guest service. You will manage peak-time queues, uphold health and safety standards, and quickly resolve guest issues by coordinating with Operations, Admissions and Retail.
This role involves training Hosts, coaching performance, and stepping in for training, scheduling, and guest engagement as needed to elevate our guest experience for families and children.
Step into the Guest Experience Shift Lead:
Lead, Coach & Delight Guests role at Merlin Entertainments in Milpitas, CA, United States and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Guest Experience Shift Lead:
Lead, Coach & Delight Guests role in the description above.
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