Scrum Master - Marketing Communication & Digital Marketing

Scrum Master – Marketing Communication & Digital Marketing

BD (Tissuemed Ltd) is one of the largest global medical technology companies in the world. Our purpose is “Advancing the world of health”, and we are the makers of possible, turning imaginative solutions into transformative products.

In this role you partner with the product owner and the overall cross‑functional team to support the successful global launch of a key initiative for  You will lead projects aimed at improving customer experience through the eBusiness channel including web, e‑commerce, B2B, punchout and other digital channels. You support the team that leads multiple related but distinct projects involving marketing, IT, shared services (legal, regulatory, etc.)

and external vendors to ensure seamless execution of all phases through launch.

• Works with product owner and other functional leaders to ensure the appropriate core team resources and the external strategic partners are committed to the projects and supply to the expected levels.
• Develops detailed program/project execution plan, and manages implementation processes including financials, progress tracking, metrics, monitoring change control process, testing, release to production and on‑time delivery within budget constraints.
• Provides overall communication and works with all areas affected by the program/project.
• Drives the team to project completion ensuring that we are creating best‑in‑class product and service experiences.
• Coordinates cross‑team dependencies or participates in Scrum of Scrums, if applicable.
• Provides regular status updates, dashboards, and reports to leadership.
• Improves project workflows, documentation, and team productivity.
• Identifies opportunities for automation, process optimization, and better team coordination.
• Facilitates all scrum ceremonies:
  Daily Stand‑ups, Sprint Planning, Sprint Review, and Sprint Retrospective.
• Ensures Scrum events are efficient, valuable and time‑boxed.
• Facilitates coordinate and track UAT for major enhancements and projects.
• Builds a safe and trustful environment with an emphasis on problem‑solving and psychological safety.

To succeed in this role, you must be highly organized and skilled at managing complex projects across multiple teams, with strong communication and collaboration abilities. You should be comfortable working in an Agile environment as a Scrum Master, able to remove obstacles, keep projects on track, and ensure seamless execution. A focus on customer experience and digital solutions is essential, along with adaptability to handle competing priorities in a fast‑paced global setting.

• Bachelor’s degree in computer science, Engineering, Information Systems, or related field
• First or second level Scrum Master (CSM, ACSM, PSM I/II) or Certified Scrum Professional (CSP)
• At least 4 years of experience in technical project management, program management, or related technical roles
• Expert‑level knowledge of JIRA and Confluence, with the ability to customize them based on project needs
• Experience working with Agile, Scrum, or Kanban methodologies
• Experience with Agile traits and techniques:
  Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement
• Demonstrated consistent ability to lead cross‑functional teams and deliver technical solutions while mitigating or removing hurdles / obstacles
• Proven a track record of overcoming project crisis
• Ability to lead cross‑functional leadership in a global, fast‑paced, matrix organization
• Strong analytical and problem‑solving skills

• Ecommerce experience highly preferred
• Technical knowledge preferred

At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving. For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements…