Hustle Squad - PT

Job Details:

Job Location:

Milpitas, CA 95035, Education Level: None, Salary Range: $18.50 - $18.50 Hourly, Job Shift: Any, Job Category:
Customer Service, Looking to have fun while ensuring our guests are having a blast, too? Our Guest Service Team Members play a pivotal role in providing a first-class experience to our guests. We are seeking out positive, enthusiastic, and personable candidates to fill our team.

• Greet guests like they’re VIPs (because they are)
• Help with bowling gear, arcade games, and more
• Jump in wherever needed — food running, hosting, cleaning, etc.
• Handle transactions with confidence
• Keep things safe, clean, and fun for everyone
• Promote cool deals and upsell awesome experiences
• Open and close the place like a pro

• Food & Drinks:
  Enjoy sweet discounts on food and drinks during your shift — because everyone needs fuel for fun!
• Health Coverage:
  You’ll get medical (Full-Time Only), dental, and vision plans to keep you looking and feeling great.
• Extra Security:
  Supplemental short-term disability and life insurance for peace of mind.
• Retirement Ready: 401(k) with company match to help you save for the future (because we want you around for the long haul!).
• Give Back:
  Opportunities to volunteer and make a difference in your community.
• Training & Growth:
  Hands‑on paid training and continuous career development to set you up for success.
• Climbing the Ladder:
  Room to grow into management roles — we love promoting from within!
• Life Insurance:
  We’ve got your back with $15,000 in employer‑paid life insurance.
• Free Fun:
  Free bowling for you and a guest — strike up some fun!
• Support System:
  Access to our team member assistance program (EAP) whenever you need it.
• Holidays Off:
  Enjoy Thanksgiving and Christmas off with your loved ones.
• Pet Perks:
  Voluntary pet insurance — because we love our furry friends too!
• Cash Rewards:
  Employee recognition program with real cash rewards for being awesome!

Big Al’s first opened its doors in 2006, and yes, there’s a real Al (no, he’s not that big, but he’s pretty awesome). What started as a local establishment in Vancouver, Washington has now grown to five locations across the West Coast. While we’ve expanded, we’ve never lost our small, family‑owned vibe. At Big Al’s, you get the best of both worlds: the support and structure with the personal touch and the freedom for your voice to be heard.

If you want to work for a place that values your ideas and lets you be part of a close‑knit team, we’re the perfect fit!

• You’ve used a POS system before - or are willing to learn! Toast, Brunswick or Embed is a plus!
• You’re a people person — friendly, confident, and great face‑to‑face
• First‑class level of guest service skills
• Team player vibes only – we're all in this together
• You can handle sales transactions like a pro and know how to upsell fun
• Safety matters to you (and us!)
• Ability to obtain Food Handlers Certification
• Must be available to work weekends, nights and holidays

• You’ll be on your feet a lot
• Lift up to 25 lbs? Pretty often
• Up to 50 lbs? Now and then
• Over 50 lbs? Rare, but possible
• Bending, reaching, and pushing? Yep, that too
• It can get warm and humid sometimes
• Loud noises, fun, and full of energy? Always!

Different voices, fresh ideas, and unique backgrounds — we’re all about it. When everyone feels equal and included, the good stuff happens: creativity flows, new perspectives shine, and work feels a lot more like joy. And honestly, we’re here for it.

At Big Al’s, we believe that FUN starts with people—and that includes a welcoming, inclusive, and fair workplace for everyone. We are an Equal Opportunity Employer and are…