Senior Technician

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of over 24,000 employees spanning more than 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference.

That’s Howden.

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years.

Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

This is an exciting opportunity to join our growing Business Services team in Milton Keynes, supporting the delivery of high-quality technical and administrative services for our growing client base.

Serving as a primary point of contact for London-based teams, you will ensure smooth processes, accurate handling of technical data, and compliance with company standards. You will also play a vital role in developing the technical knowledge of others within the team, contributing to the overall success of the business.

We work collaboratively to provide an excellent and comprehensive service to our clients. In this role, you will:

• Manage sophisticated technical administration tasks, ensuring accuracy and efficiency across all processes.
• Validate data submissions and transactions according to company guidelines and client requirements.
• Prepare and review technical reports, statements, and reconciliations.
• Ensure accurate data entry and maintain robust credit control processes while resolving outstanding queries.
• Support business units by providing timely and accurate management information.
• Maintain up-to-date records across company systems and ensure compliance with regulatory and internal requirements.
• Assist with training and mentoring less experienced team members to develop technical expertise.
• Act as a key escalation point for internal teams and clients, ensuring excellent service delivery.

We value expertise, attention to detail, and a strong service-oriented approach. The position requires a person who:

• Has extensive technical administration or accounting experience within the insurance or financial services sector.
• Possesses a strong understanding of London Market processes and systems.
• Can demonstrate technical expertise and the ability to review and audit complex work for accuracy and compliance.
• Works efficiently under pressure, meeting deadlines while maintaining high-quality standards.
• Is a strong communicator, able to build and manage relationships with clients and internal partners.
• Is highly organised, with strong problem-solving skills and attention to detail.
• Has proficient…