Senior Technical Revenue Accountant

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Summary:

Genesys is looking for a passionate Senior Technical Revenue Accountant to join our growing team! The Senior Technical Revenue Accountant will support complex contract reviews, technical accounting assessments, and revenue recognition matters across Genesys’ product and service offerings.

This is not a typical revenue accounting role. The position requires strong technical accounting skills, critical thinking, and the ability to adapt quickly to changing priorities. The Senior Technical Revenue Accountant will perform ad hoc analyses, evaluate complex contract terms and deal structures, and partner closely with Deal Desk, Sales, Legal, Finance, and other cross-functional teams to determine the appropriate revenue accounting treatment.

The ideal candidate will play an important role in ensuring accurate revenue recognition while helping the business navigate complex and evolving commercial arrangements. The role requires the ability to translate technical accounting conclusions into practical guidance that supports business objectives while maintaining compliance with Company policy.

Key Responsibilities:

The primary responsibilities for this role include (but are not limited to); Technical Revenue:

Review complex customer contracts, amendments, and non-standard transactions to determine the appropriate revenue recognition treatment under ASC 606 and Company policy.

Research technical accounting guidance and prepare clear, well-supported accounting assessments and memoranda for complex or judgmental transactions.

Evaluate new and evolving products, pricing models, and commercial arrangements to determine revenue recognition implications.

Exercise independent judgment in analyzing complex or novel transactions, develop well-supported accounting conclusions, and escalate significant or highly judgmental matters as appropriate.

Support the development, documentation, and consistent application of revenue recognition policies and accounting positions. Deal Desk, Sales, and Customer Success Management Support:

Partner closely with Deal Desk, Sales, Legal, Finance, Order Management, and other cross-functional teams to provide revenue recognition guidance throughout the contracting process.

Review proposed deal structures, contract terms, and non-standard provisions prior to execution, identify potential accounting implications, and recommend solutions that balance business objectives with revenue recognition requirements.

Serve as a technical revenue resource to business partners, clearly communicating complex accounting concepts and helping stakeholders understand the revenue implications of proposed arrangements.

Support timely resolution of complex and urgent deal-related questions in a fast-paced environment with changing priorities. Policy, Projects & Compliance Assist with the development and delivery of ASC 606 policies, guidance, tools, and training for Revenue and cross-functional stakeholders.

Participate in strategic and ad hoc initiatives, including new product launches, new pricing and consumption models, acquisitions, process improvements, and other evolving business needs.

Prepare and maintain appropriate documentation supporting…