Maternity Ward Clerk

Maternity Ward Clerk

Closing date: 04 March 2026

Hours: 22.5, all MKUH roles will be considered for flexible working

The maternity team are looking for a flexible and enthusiastic person to join our team as a Ward Clerk in the Antenatal Clinic. You will need to be able to work flexibly and apply a methodical approach to a varying workload in a fast‑paced, pressurised environment. You should be self‑motivated, have excellent communication/interpersonal skills and be able to work on your own as well as part of a busy team.

The successful candidate will be confident in using computer systems such as Microsoft Excel. Training will be provided to use the Trust's electronic patient records system.

We are supportive of flexible working and welcome applications from people of all backgrounds. Interviews will be offered at least one week after the closing date.

For further details, please contact Natalie Lucas, Maternity Outpatient Matron –  We are unable to offer sponsorship for this role.

• Greet all visitors and telephone enquiries to the maternity unit in a friendly, helpful and courteous manner.
• Organise paperwork and notes within the maternity unit to ensure an organised department, including managing electronic document management and filing properly.
• Answer the telephone, taking and delivering messages appropriately.
• Perform general office duties as required for the clinical area.
• Liaise with staff from other departments including bed manager, medical records and bleep holders.
• Communicate messages effectively to service users, relatives and staff.
• Manage out‑patients appointments, including arranging and occasionally cancelling appointments.
• Carry out procedures via the Trust's IT systems for admission, transfer and discharge of service users.
• Enter electronic data onto Trust IT systems as required.

• GCSEs in Maths and English or equivalent.
• Willingness to train on the job.
• Basic knowledge of the role.

• Experience working in the NHS.
• Previous experience as a receptionist or in an office environment.
• Experience using IT packages.

• Able to work under pressure.
• Able to multi‑task.

• Good time management.
• Ability to form good inter‑personal relationships with all members of the multidisciplinary team.
• Willingness to share knowledge.

• Self‑aware.
• Calm and reasonable.
• Approachable.

• Able to perform the duties of the post with reasonable aids and adaptations.
• Prepared to follow the Trust uniform policy.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the Disclosure and Barring Service is required.