Facilities Coordinator

Overview

Milton Keynes - England - United Kingdom of Great Britain and Northern Ireland. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to be based on our site in Milton Keynes. To effectively ensure the day-to-day delivery of planned and reactive maintenance tasks. This will include the supervision of specialist subcontractors and ensuring all CBRE and sub-contractor paperwork is up to date.

Also ensuring that all Health and Safety procedures are followed as per the CBRE HSE guidelines.

• Ensure QHSE documentation is maintained and readily available using client CAFM systems e.g. eLogbook's, Hazard Reports, training & competency records.
• Compliance with and record keeping for CBRE ISO 9001/14001 etc. and all Quality Management Systems
• Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
• Provide coordination and administrative support for delivery of Workplace Services such as coaching, onboarding, supported employment, communications
• Services include, but are not limited to:
  Engineering services (Hard FM), Document Services, Mailroom Services, Office Supply Management, Cleaning Services
• Conference, meeting, and event management including room booking, coordination, planning as needed
• May facilitate client program coordination including but not limited to:
  Community Programs, Pet Programs, Parking/Commuting Program including the local shuttle and bicycle program. Assist the Workplace Experience leadership team with general administrative support including invoice processing, travel arrangements, expense reporting, etc. Requests building and/or equipment services as needed
• Provide administrative support for Workplace Experience team as directed, including expense management, meeting coordination, office and workplace experience equipment care, and supply management
• Manage accuracy, production, quality and retention of program materials; which may include administration of SharePoint sites or similar. Ensure client and company materials comply with client and company brand guidelines
• Utilize and maintain integrity of databases and other digital tools associated with service delivery, as requested
• Ensure all billings for business services are invoiced and billed as required
• Respond to customer requests and complaints regarding Workplace Experience services. Attend move meetings and coordinate all moves with client contacts; assist in the completion of the office Business Continuity plan
• Maintain relationships with vendors that provide services and goods to the office; ensure all vendors used have current proof of insurance and contractual documentation in place, per requirements

• HS Diploma or GED required. A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor
• Ability to effectively present information to an internal department and/or large groups of employees
• Comfortable meeting and engaging with new people. Warm and engaging demeanour. Ability to assess circumstances, empathize and offer help
• Requires basic knowledge of financial terms and principles; ability to calculate simple figures such as percentages
• Ability to understand and carry out general instructions in standard situations; ability to solve problems in standard situations; requires basic analytical skills

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse…