Apprenticeship Administrator

Job Location:

Milton Keynes, Remote/Hybrid

Department:
Data and Funding (OUW)

Closing Date: 4 August 2026

Weekly

Working Hours:

37

Contract Type:
Fixed Term Contract

Fixed Term

Contract:

End Date: 12 months from start date

Welsh Language:
Not Applicable

The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to You Tube by clicking this link).

As an Apprenticeship Administrator
, you will work within the Compliance, Data & Funding Team; a team who are continuously improving the current administration systems and proactively supporting the Apprenticeship Services Team in the development of our growing apprenticeship programme.

Reporting to the Apprenticeship Data & Funding Manager, this post will have particular focus providing accurate data management, including inputting, validation of data, administrative duties, supporting the wider Compliance, Data & Funding Team all whilst gaining an understanding of the Department of Work and Pensions funding rules and apprenticeships. The successful candidate will hold high ethical and professional standards and be a highly energetic, confident individual with excellent communication skills and a ‘can do’ attitude to meet the daily challenges of this busy and demanding role.

• Responsible for the accurate initial and ongoing data inputting and data integrity of information entered into the University’s Learner Management System.
• Complete appropriate eligibility and suitability checks for applicants applying for the University’s apprenticeship programme.
• Facilitate the identification or creation of Unique Learner Numbers/Employer Reference Numbers to meet the data requirements of external stakeholders.
• Responsible for monitoring and analysing meaningful data extracted from the University’s Learner management system.
• Deputise for the funding co-ordinator to ensure the timely and effective drawdown of funds from external governing bodies.
• Support the Compliance, Data & Funding Team with the inputting requirements and interrogation of data held in the University’s recruitment system.
• Support the Compliance, Data & Funding Team to monitor incoming communication, responding to internal and external queries received from applicants both internal and external stakeholders.
• Provide team support for operational and administrative procedures related to the delivery of Apprenticeships.

• A high standard of written English grammar and mathematics commensurate with the role.
• Proven experience of working in a busy office environment.
• Strong communication and interpersonal skills both written and verbal including active listening skills and the ability to respond to identified needs using varied questioning techniques and with a variety of internal and external stakeholders.
• Self-motivated with the ability to manage, plan and prioritise your own workload as well as supporting others.
• Proven knowledge of a range of IT applications including Microsoft Office, Learner Management Systems or equivalent management information system.
• An ability to deal with and follow complex information and procedures, using initiative and judgement in problem-solving with a keen attention to accuracy and detail in processing data.
• Excellent prioritising, organisational and time management skills.
• An understanding of higher and degree apprenticeships.
• An understanding of the apprenticeship levy and its implications.
• Experience of working with apprenticeship programmes, providers and employers.
• Level 3 NVQ/Diploma in Business Administration or equivalent.

If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on or email quoting the advert reference number.

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