Children's Services Support Assistant

# Vacancies Children's Services Support Assistant## Job Introduction We’re recruiting a Part-time Children’s Services Support Assistant to join our Children’s Services Business Support team at Milton Keynes City Council. This rewarding role is ideal for someone who enjoys providing high-quality administrative support, delivering excellent customer service and helping services run smoothly behind the scenes. The role sits within Children’s Services and supports a wide range of operational and business activities across the directorate.

Children’s Services Business Support provides administrative, financial, performance and operational support across Children’s Social Care and Education. The team enables frontline practitioners and managers to focus on improving outcomes for children and families by ensuring statutory processes, meetings, data management, finance functions and service operations run efficiently and effectively.

As a Children’s Services Support Assistant, you’ll play an important part in supporting these services by handling administrative processes, maintaining accurate records, supporting financial procedures and helping colleagues deliver the best possible outcomes for children, young people and families.

At Milton Keynes City Council, our aim is to make our city a better place to live. We work as One Council and are committed to delivering high-quality services for residents while living our values of being Dedicated, Respectful and Collaborative.
** Site-Based role
** This is a Site-Based role, and you’ll be expected to work from the designated workplace.
** Interviews for this role will be held on 24th August 2026
** At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: ****### Main Responsibility
* Deliver a responsive and customer-focused administrative service by processing incoming post, telephone calls, emails and general enquiries.
* Undertake a wide range of administrative duties including scanning, copying, document management and maintaining accurate records.
* Support Children’s Services processes by carrying out checks and references, updating databases and maintaining information in line with information governance requirements.
* Manage requests for file retrieval and ensure information is handled securely and confidentially.
* Process purchase orders and sales invoices in line with council financial procedures and support the day-to-day running of the office.
* Work flexibly across Children’s Services Business Support, assisting with traded services activities, reception duties and other administrative support as required.###

The Ideal Candidate
* NVQ Level 2 in Business Administration, an equivalent qualification, or significant relevant administrative experience.
* A confident user of Microsoft Office and other information technology systems, with the ability to maintain accurate records and enter data accurately.
* An effective communicator who can adapt their approach to different audiences and build positive working relationships with colleagues, partners and service users.
* Strong organisational skills with the ability to prioritise workloads, meet deadlines and manage competing demands.
* Experience of working with sensitive or confidential information while maintaining professionalism and discretion.
* A collaborative team player who reflects our values of being Dedicated, Respectful and Collaborative in everything they do.

As part of the pre-employment checks, should you be offered the role, we’ll carry out a
** Basic
* *** Disclosure and Barring Service (DBS) check.**### Package Description In addition to your salary, we offer a range of benefits including:
* Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave…