Receptionist, Administrative​/Clerical

• Welcome and greet visitors, clients and contractors professionally
• Manage incoming calls by answering, screening and directing them appropriately
• Oversee visitor administration, including sign-in/out procedures, passes and health and safety compliance
• Manage incoming and outgoing mail, packages and courier arrangements
• Provide general administrative support, including data entry, filing and photocopying
• Support basic diary and appointment management as required
• Uphold health and safety and fire procedures, including new starter induction

• Strong written and verbal communication skills
• Ability to engage confidently across all levels of stakeholders
• Genuine commitment to delivering excellent customer service
• Excellent organisational skills
• Ability to manage multiple priorities effectively
• High attention to detail and accuracy
• Strong emotional intelligence and interpersonal awareness
• Proven experience answering telephones in a professional environment

Demonstrates strong written and verbal communication skills while effectively managing multiple priorities and providing excellent customer service. Capable of overseeing visitor administration and ensuring compliance with health and safety procedures.

• Strong Written Communication Skills
• Strong Verbal Communication Skills
• Excellent Organisational Skills
• Customer Service Commitment
• Attention to Detail

• Data Entry
• Filing
• Photocopying
• Diary Management
• Appointment Management

• Interpersonal Awareness
• Emotional Intelligence
• Stakeholder Engagement
• Multi-Priority Management

• Visitor Administration
• Health and Safety Compliance
• Telephone Management