Milton Keynes - STARS Operations Support

Are you creative
, proactive
, positive with a keen eye for detail
? Are you passionate about delivering first‑class customer service in an inclusive environment that encourages you to be yourself? If so, join us as our STARS Admin Operations Support, where your positive energy and innovative mindset will help drive our continued success.

The STARS Operations Support will support the STARS Deputy Manager in leading and motivating the STARS team nationally. Key duties include recruiting, training, and supporting staff, managing administration, ensuring accurate operational data, reporting, auditing, and document storage, time management, meeting notes, building stakeholder relationships, promoting the STARS programme, and conducting site visits to ensure standards are met.

• Location:
  
  Milton Keynes
• Hours:
  
  40 per week (Monday – Friday)
• Working pattern:
  Hybrid – Milton Keynes Cobra House, home and national site visits
• Requirements:
  Full clean driving licence and own vehicle; travel expenses paid
• Salary: £28,000 – £30,000 per annum

• Recruit, train and support the STARS team to deliver excellent service.
• Maintain accurate operational data, reporting and audit records.
• Store documents correctly and manage time effectively.
• Take meeting notes and support meeting agendas.
• Build and maintain internal and external stakeholder relationships.
• Promote the STARS programme through media platforms.
• Conduct site visits nationally to ensure standards are upheld.

• Experience managing and leading others.
• Strong self‑management skills.
• Impeccable attention to detail.
• Effective decision‑making ability.
• Excellent communication skills.
• Business acumen and commercial awareness.
  
  Operational excellence mindset.
• Strategic thinking (planning & forecasting).
• Customer management and sales development experience.
• Relationship building and networking skills.

Health & Wellbeing

• Company pension and advice and planning.
• Life assurance scheme.
• Discounted gym memberships.
• Wellness advice and support, including financial, emotional and physical.
• Dental and physical health plans.

Lifestyle Benefits

• Cycle to work scheme.
• Car lease and new car purchasing schemes.
• Discounts on high street brands, online shopping, holidays, days out and Arriva bus travel.
• Mortgage advice.
• Payroll ISAs.
• Eligibility for Costco membership.

Learning & Development

• Support with further education.
• Hundreds of e‑learning courses.
• Accredited courses by C&G, ILM, IOSH and SIA.
• Leadership development programmes both local and global.

Securitas UK is an all‑inclusive employer embracing individuality and diversity, with initiatives such as Employee Networks, the Race at Work Charter, the Armed Forces Covenant, the Disability Confident Employer status and the Neurodiversity Top Employer Certification. We celebrate events including BSL Week, International Women’s Day, PRIDE, and Black History Month.

Ready to take the next step? Click “I’m Interested” to submit your CV. Have questions? Reach out anytime.