Milton Keynes - STARS Operations Support
Listed on 2026-02-25
-
Business
Customer Success Mgr./ CSM
Overview
Company Description
Are you creative,
proactive
, positive with a Keen
eye for detail
?
Do you have a passion and flare for helping deliver impeccable first class customer service and want to work in an inclusive environment where you are empowered and encouraged to be you and where you are heard and enabled to channel the STARS you are⭐⭐⭐⭐⭐ …
If the answer is yes, come and join us as our STARS Admin Operations Support, where your positive energy and innovative mindset will help drive our continued success! We’re seeking an enthusiastic team player who thrives in dynamic environments, bringing fresh ideas and meticulous attention to every task. If you’re ready to make a real impact and support our STARS Program with your organisational skills and collaborative spirit, let’s connect and explore how you can shine in our team!
Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.
We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.
Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here:
The STARS Operations Support will be responsible for supporting the STARS Deputy Manager in leading and motivating the team of STARS nationally to deliver excellent levels of service to the client. This will be achieved by ensuring that all employees are correctly recruited, trained, and supported to provide excellent service to STARS customers. You will be be supporting the STARS Deputy Manager to monitor and be responsible for the administration for the STARS team, including ensuring attention to detail and accuracy of all operational data, reporting, auditing, correct storage of documents, time management and taking meeting notes.
The STARS Operations Support will be responsible for building both internal and external stakeholder relationships, promoting the STARS program through internal/external media platforms and conducting site visits to ensure standards are being met.
- Based Milton Keynes
- 40 Hours per week
- Monday - Friday
- Hybrid working, Milton Keynes Cobra House, Home and National site visits
- Full clean driving license and own vehicle
- Travel expenses paid
- £28,000 - £30,000 per annum
This role will also include attending current and potential new STARS locations nationally to showcase our services
Qualifications- Managing and Leading others
- Manages Self
- Impeccable attention to detail
- Decision Making
- Communication Skills
- Business Acumen & Commercial Awareness
- Operational Excellence
- Strategic Thinking (Planning & forecasting)
- Customer Management & Sales Development
- Relationship building & Networking
- Health & Wellbeing:
Company pension and advice and planning - Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional and physical
- Dental and Physical Health Plans
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
- Mortgage Advise
- Payroll ISA's
- Eligibility for Costco Membership
- Support with further education
- 100's of eLearning courses
- Accredited courses by C&G, ILM, IOSH and SIA
- Leadership Development programs both local and global
It’s great to see you’re considering a career with us here at Securitas UK! You re one step away from joining our global team of over 375,000 professionals.
Ready to take the next step? Click 'I’m Interested' to submit your CV. Questions? Reach out anytime at Recru
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