Service & Project Coordinator

Job: Service & Project Coordinator

Location: Milton Keynes - Hybrid

Rate: £200-250 per day

Duration: 3-6 months - temp to perm option

Start date: ASAP

An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations).

Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business.

Whilst initially a contract opportunity, there is an option to go permanent afterwards.

• Coordinate service delivery and project activities across operational teams
• Assist Project Managers with scheduling, reporting and project coordination
• Support service desk operations including ticket updates, issue tracking and escalations
• Track milestones, actions, risks and operational priorities
• Coordinate engineering resources, logistics and deployment activities
• Maintain accurate operational documentation, governance reports and trackers
• Support continuous improvement and development of PMO/service governance processes

• Commercial experience in a project coordination, service coordination, PMO support or service delivery environment
• Strong organisational and stakeholder management skills
• Ability to manage multiple priorities within a fast-paced environment
• Strong attention to detail, a proactive approach, accountability
• Good Microsoft 365 skills including Excel, Teams and Outlook

• ITIL awareness or service management exposure
• APM PFQ or project coordination exposure
• Managed service experience

This role would suit candidates currently working as a:
Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.