Customs & Treasury; Digital Degree Apprenticeship

Job Description About Us

At Daimler Truck UK Ltd
, we are responsible for the Sales and Marketing of Daimler Truck products across the UK, including Mercedes-Benz Trucks – a brand globally recognised for quality, reliability and innovation. Our vehicles support a wide range of industries, from logistics and retail to construction and long‑haul transportation, providing customers with efficient, safe and driver‑focused solutions. Mercedes-Benz trucks are engineered to deliver outstanding performance, advanced safety systems and exceptional driver comfort, helping businesses operate reliably and efficiently every day.

We are firmly committed to leading the future of sustainable transportation, with a strong focus on fuel efficiency, emissions reduction and enhanced safety across our product portfolio.

We are looking for a motivated and detail‑oriented individual to join our Customs & Treasury team within Finance & Controlling. This is a fantastic opportunity to start your career in a highly specialised area while completing a Level 6 Digital Manager Degree Apprenticeship (BSc) with Cranfield University (MK:

U). The role combines hands‑on operational customs work with the opportunity to develop digital, analytical and process improvement skills, helping to drive efficiency and innovation across our customs operations.

You will play a key role in ensuring the smooth running of our UK customs activities, while also supporting process improvement and digital initiatives.

• Monitor and manage the customs mailbox, responding to internal and external queries
• Maintain and update import trackers
• Check, reconcile and file customs clearance documentation from brokers
• Support customs declarations for parts and vehicles
• Monitor automated (RPA) processes and help resolve errors or gaps

• Reconcile customs entries to ensure completeness and accuracy at month end
• Support preparation of duty reports and financial reconciliations
• Monitor and reconcile HMRC deferment accounts
• Investigate and resolve discrepancies (e.g. MSS reports, import records)
• Produce KPI dashboards and support compliance reporting
• Assist with monthly compliance checks and audit preparation

• Investigate system errors and data issues within customs systems (e.g. iCust)
• Support process improvement and automation initiatives
• Manage and validate key customs data and documentation (e.g. EBB processes)
• Act as a point of contact for operational customs queries over time
• Support audits and non‑standard import/export scenarios (e.g. temporary imports)
• Contribute to continuous improvement of customs processes and controls

You will develop a strong mix of business, digital and leadership skills, including:

• Data analysis and dashboard creation
• Process automation and AI in business
• Digital strategy and implementation
• Business systems and technology solutions
• Financial analysis and decision‑making
• Project management and continuous improvement

You will gradually transition from supporting operations to:

• Identifying process improvements
• Using data to drive decisions
• Supporting digital transformation initiatives
• Advising stakeholders on more efficient ways of working

We are looking for a detail‑oriented and organized individual who can manage multiple tasks effectively while maintaining a high level of accuracy. The ideal candidate will have a keen interest in data, systems and continuous process improvement, alongside a proactive, problem‑solving mindset. Strong communication skills are essential, as is a positive attitude and willingness to learn and develop within the role.

Applicants should also demonstrate a strong academic foundation, including a minimum of 96 UCAS points (or equivalent) and GCSEs (or equivalent) in Maths and English. You enjoy working collaboratively, building strong relationships and engaging confidently with stakeholders in a friendly and professional manner, and you are proactive, curious and excited to learn about our brand, our team and the world of trucks.

Alongside the opportunity to…