Travel Manager

Location

Covent Garden, London / Milton Keynes (Hybrid)

We are hiring for a Travel Manager on a permanent basis, based in our Covent Garden office. In this role you will be responsible for the effective delivery and continuous improvement of BSI's global travel operations, ensuring services are efficient, compliant, cost‑effective and aligned with business needs. You will work closely with the Director, FBS, Head of Procurement and key stakeholders across the business to oversee the day‑to‑day management of BSI's global travel programme.

Your focus will be on supplier performance, travel policy ownership, systems management, continuous improvement initiatives, and supporting the rollout of global travel processes while ensuring an excellent employee experience and compliance with organisational standards.

• Own the day‑to‑day management of BSI's global travel provider, acting as the primary point of contact.
• Manage supplier performance, resolving service issues, escalations and driving continuous improvement.
• Monitor supplier delivery against business requirements and contractual expectations.
• Support Procurement by executing sourcing outcomes and providing data for supplier negotiations and renewals.
• Analyse travel spend, booking behaviours and policy compliance to identify trends and improvement opportunities.
• Drive adoption of preferred suppliers, routes and booking behaviours.
• Own the travel configuration within Concur and the Group Travel Policy.
• Support global rollout, training, KPIs and compliance.

• Strong knowledge of the travel industry and associated travel management processes.
• Minimum five years of relevant experience.
• Experience managing senior stakeholders and supplier relationships.
• Ability to influence change across all levels of the organisation.
• Excellent communication, negotiation and relationship‑building skills.
• Exceptional attention to detail and proactive approach.
• Good standard of education including GCSE Maths and English (or equivalent).
• Business‑level English.

• 27 days’ annual leave
• Paid sick leave
• Bank holidays
• Health insurance
• Life insurance
• Pension plan with company contribution
• Car allowance (dependent on role)
• Income protection
• Paid maternity leave
• Paid paternity leave
• Paid parental leave
• Adoption leave
• Compassionate leave
• Paid bereavement leave
• Learning and development opportunities
• Wide range of flexible benefits that can be tailored to suit your lifestyle

The guide salary for this role ranges from £51,600 to £64,500 per year. Your actual pay will be based on factors including your experience and expertise.

The world needs fresh thinking and new perspectives to tackle its biggest challenges. At BSI, we’re committed to creating a collaborative environment where everyone can contribute, regardless of background, experience or outlook. If you have a disability or a health condition, please let us know if you need any reasonable adjustments to the recruitment process.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.