Salesforce Business Analyst

Salesforce Business Analyst

Location: Milton Keynes (2-3 days per week). Occasional workshops at other locations may be required.

Duration: 12 months

UMBRELLA only

If you enjoy turning business needs into clear, practical requirements-and you thrive in collaborative environments across teams and vendors-this role is a great fit. Hiring for a reputed client, our client is looking for an onshore Business Analyst with strong Salesforce experience to support delivery.

• Lead workshops across the client and multiple vendors to define and refine requirements
• Map business processes and translate them into actionable work for delivery teams
• Create user stories and help refine acceptance criteria to ensure requirements are understood and testable
• Carry out BAU activities as part of ongoing Salesforce-focused business analysis
• Work closely with stakeholders to keep requirements aligned as needs evolve

• Strong Salesforce experience, with Salesforce certifications preferred
• Proven business analysis capability across process mapping, user stories and acceptance criteria refinement
• Confidence leading workshops and facilitating discussions with diverse groups
• Clear communication skills to document requirements effectively and drive alignment
• A collaborative, solution-focused approach-comfortable working across client teams and multiple vendors

If this sounds like the kind of Salesforce BA role where your analysis truly makes a difference, we'd love to hear from you. Apply now or send your CV for review.