Senior Change Management Consultant: Transformation Programs

• Lead end-to-end OCM delivery for a large transformation programme (digital / operating model / managed services transition)

• Own and execute Change Strategy, Plan and Roadmap

• Drive WaaS related change activities, including transition, consultation support, and communications

• Manage stakeholder engagement across business, HR, legal, and programme teams

• Design and deliver Change impact assessments, Communication and engagement strategies, Training and capability programmes, Adoption and readiness metrics

• Act as the primary interface for OCM with client leadership

• Establish governance and track change KPIs and business adoption outcomes

• Lead and mentor junior OCM team members and work with the offshore team as well.

Requirements

• 6-8 years experience in Change Management / Organisational Transformation
• Proven experience leading large-scale transformation programmes (Telecom / Technology preferred)
• Strong experience in working with Works Councils in German
• Experience working with Telecom clients and regulatory environments
• Hands-on experience in stakeholder management at senior leadership level
• Bachelor's degree (Master’s / MBA preferred)
• Change Management certification (e.g. Prosci) – desirable
• Willingness to travel as required
• English and German fluency

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Hard Skills

• Change Management
• Organisational Transformation
• Stakeholder Management
• Change Strategy
• Change Impact Assessments
• Communication Strategies
• Training Programmes
• Adoption Metrics
• Governance
• KPI Tracking

Soft Skills

• Leadership
• Mentoring
• Communication
• Engagement
• Consultation
• Collaboration

Certifications & Qualifications

• Change Management Certification
• Prosci