Finance and Service Account Apprentice

Introduction

The Finance & Service Account Apprentice ensures the efficient administration of customer accounts and maintaining accurate financial records. Working with the Credit and Service Teams, the role requires strong attention to detail, great communication skills, and the ability to build effective working relationships across the business.

A family company with committed staff. A network of professional partners. This is this basis on which Winterhalter develops solutions for commercial warewashing. For the benefit of our customers all over the world.

We work with many of the country’s leading pub, restaurant, hotel, supermarket, coffee shop and casual dining  addition we’re proud to supply a large proportion of the very demanding Michelin starred restaurants and chefs around the UK who command exceptional wash results.

Day-to-Day

Activities:

Managing customer accounts, payments and credit control activities.
Maintaining accurate customer and account records.
Supporting service administration, quotations and order processing.
Providing excellent customer service and resolving queries.
Supporting Service Technicians and internal stakeholders with relevant account and service information.
Producing reports and management information to support business decision-making.

We always aim to create progression pathways for successful apprentices in our teams.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Logical
• Team working

• Essential - GCSE
  - English
  - Minimum Grade C or 4
• Essential - GCSE
  - Maths
  - Minimum Grade C or 4

Course: Credit controller and collector (level
2)

Level: 2

Route: Legal, finance and accounting

Apprenticeship Level: Intermediate

Working Week: Monday to Friday 8.30am to 5.00pm

Expected Duration: 1 Year 6 Months

Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED