Quality and Compliance Manager

Job Location: Milton Keynes, Remote/Hybrid

Department: Validation Partnerships

Closing Date: 21 October 2026

Weekly

Working Hours:

37

Contract Type: Permanent

Fixed Term

Contract:

End Date: Not Applicable

Welsh Language: Not Applicable

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Working within the OU Validation Partnerships Team, the post holder will report to a Senior Quality and Compliance Manager (SQCM) and will be supporting new and existing partners to ensure that they are aligned to and compliant with university policy, UK law and the requirements of other relevant external bodies, such as the Regulator(s) within the four Nations.

The role holder will work closely with the Senior Quality and Compliance Manager in the development of the University’s arrangements and requirements for the approval and reapproval of new and existing collaborative partnerships, working closely with key internal and external stakeholders on the development of student policy, alongside being a subject matter expert for a range of policies and processes, providing advice and guidance on a broad range of complex topics to assure and enhance the quality and standards of their degree level provision.

• Support OU Validation Partnerships (OUVP) in the development and approval of new validation partnerships, including undertaking due diligence and conducting risk assessments on enquiring institutions and existing partners.
• Support the continuous development of the Partnership Development and Approval and Partnership Reapproval processes, and the resulting amendments to Standard Operating Procedures, Regulations and the OUVP Handbook.
• Support the process, recruitment and training of expert reader support, for the Partner Compliance Review of new and existing Partner Institutions.
• Provide expert reader support, and undertake Partner Compliance Reviews, for new and existing Partner Institutions.
• Collate expert reader feedback and support new and existing Partner Institutions in meeting compliance requirements.
• Support the management and monitoring of conditions set, following the Partnership Development and Approval Process and Partnership Reapproval Process, including collating the feedback of expert readers to determine if conditions set are met.
• Line management responsibility, as required.
• Review updated partner policies and processes submitted mid-cycle and ensure these are managed through the expert reader process.
• Ensuring clearly mapped audit trails for all partnerships, new and existing.
• Support specific activities or working groups to ensure that OUVP is audit ready and working efficiently and effectively.
• Prepare reports and other papers as required.
• Service University committees or working groups that may from time to time be assigned, including the preparation of policy papers, agenda and minutes.
• Supervise, as appropriate, the maintenance of records and correspondence and provide accurate information and data in support of OUVP’s responsibilities.
• Liaise with colleagues in OUVP, and across the rest of the university, to provide authoritative advice, support and guidance, and support on adaptations and developments (where needed) of Partnerships’ policies and processes to ensure they are accessible, accurate, up to date and compliant with University requirements, the requirements of HE regulatory bodies across the four Nations, UK law and quality frameworks…