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Senior Consumer Duty & Insights Analyst

Job in Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listing for: Pleo
Full Time position
Listed on 2026-10-20
Job specializations:
  • Business
    Business Intelligence
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Pleo is seeking a Consumer Duty Specialist to lead regulatory initiatives, assess customer harm, and map customer journeys to improve outcomes. You will draw on data and regulatory knowledge to drive remediation and deliberate change that benefits users and supports business growth.

Responsibilities include building MI, dashboards, and reporting for senior leaders; conducting QA across complaints; managing Ombudsman cases; and collaborating with teams across Customer Support, Compliance, Risk,

Our group is growing, and we are hiring a Senior Consumer Duty & Insights Analyst in United Kingdom.

We would love to welcome a new Senior Consumer Duty & Insights Analyst to our group in United Kingdom.

For the Senior Consumer Duty & Insights Analyst position at Pleo, we are reviewing applications now.

Step into the Senior Consumer Duty & Insights Analyst role at Pleo in United Kingdom and grow with us.

Position Requirements
10+ Years work experience
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