Fleet Service & Repair Executive

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

We're looking for a Fleet Service & Repair Executive to join our Flex Rental team.

This is a busy, varied role where you'll help keep our rental fleet moving and make sure damage and maintenance costs are managed correctly. You'll work closely with our workshop team, suppliers and customers, helping to coordinate repairs, process invoices and deal with damage-related queries.

If you're someone who enjoys being organised, has a good eye for detail and likes working with different people, this could be a great fit.

Key Responsibilities Reviewing vehicle condition reports for returned vehicles and arranging repair estimates where needed

Keeping vehicle records and stock information up to date Working with repairers and suppliers to ensure repairs are completed as quickly as possible

Contacting customers when repair costs need approval

Raising damage recharge invoices and ensuring they are sent out promptly

Processing maintenance and repair invoices for approval and payment

Responding to customer questions about vehicle damage, repair costs and invoices

Maintaining accurate records and supporting documentation

Monitoring ongoing repairs and helping to keep workloads on track

Supporting the wider Flex Operations team with day-to-day administration

Skills and Experience Previous experience in a vehicle rental, fleet, automotive or similar environment

Experience handling invoices and administration tasks

Good attention to detail and strong organisational skills

Confident communication skills and a professional approach

Ability to manage a busy workload and prioritise effectively

Good IT skills, including Excel, Word and OutlookA positive attitude and willingness to get stuck in when needed

Someone who takes ownership of their work and sees things through

Experience processing vehicle damage recharges

Knowledge of vehicle repairs, maintenance or fleet operations

Experience working with suppliers and repair networksA full UK driving licence

What we offe rRewards & Financial Benefits Competitive pension scheme, Annual salary review and bonus scheme,Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, Gym Flex membership options, Cycle to Work scheme

Health & Wellbeing Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance

Time Off & Work–Life Balance
25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days, Time allocated for personal development, Study support (where applicable).Workplace & On ‑ Site FacilitiesEV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events

Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience or current hours don’t exactly align, we would encourage you to apply regardless!

What’s the worst that can happen?!

Why Ayvens?

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are…