Campaign Delivery Project Manager

We are seeking an experienced Campaign Delivery Project Manager to lead the mobilisation and delivery of a high-profile customer engagement campaign within the financial services sector. Project & Programme Management:
Lead end-to-end campaign planning, mobilisation and delivery. Develop and maintain project plans, milestones, timelines and delivery schedules. Establish governance frameworks, reporting processes and stakeholder communications. Identify and manage risks, issues, dependencies and delivery challenges. Ensure all work streams are ready for the planned January 2027 launch. Stakeholder Management:
Coordinate stakeholders across Marketing, Cards, Digital, Product, Operations, Customer Service, Compliance, Risk and Legal. Facilitate project meetings, working groups and steering committee updates. Act as the central point of coordination between internal teams and external partners. Ensure clear communication, accountability and alignment across all work streams. Campaign Mobilisation & Delivery:
Coordinate campaign activities, including cashback offers, promotional incentives, exclusive access opportunities, customer prize draws and experience fulfilment. Ensure customer journeys, operational processes and campaign mechanics are documented and tested. Support operational readiness and resolve implementation issues. Monitor ongoing campaign delivery and ensure activities remain aligned with agreed objectives. Reporting & Governance:
Track delivery progress against milestones, KPIs and implementation objectives. Produce project status reports and executive-level updates. Escalate risks, issues and recommendations to relevant stakeholders. Maintain effective project governance and ensure compliance requirements are addressed throughout delivery. At least 7 years' experience in project or programme management. Proven experience delivering large-scale customer marketing, loyalty or engagement programmes. Background in financial services, banking, cards, payments or another regulated environment.

Strong experience managing cross-functional stakeholders within complex organisations. Demonstrable understanding of project governance, risk management and compliance processes. Experience managing multiple work streams, competing priorities and demanding delivery timelines. Key

Skills:

End-to-end project and programme delivery. Stakeholder engagement and cross-functional coordination. Project planning, governance and reporting. Risk, issue and dependency management. Campaign mobilisation and operational readiness. Change management and problem-solving. Excellent communication and organisational skills. Ability to work proactively and deliver against tight deadlines. Desirable

Experience:

PRINCE2 Practitioner, PMP, Agile or equivalent project management certification. Experience delivering card payments, rewards, cashback or loyalty programmes. Experience working on sponsorship, partnership or major customer engagement campaigns. Familiarity with customer-facing campaign implementation within regulated financial services environments.

- Contract Duration:
December 2026 – June 2027
- Start Date:

December 2026