Field Services Manager Property Services - Buckinghamshire

Job title:

Field Service Manager (leasehold retirement property services)

Location:

Field based, with frequent travel to sites in England, ideal location for our candidate will be Buckinghamshire/Midlands/North London, covering sites across various parts of England.

Hours:

37 per week, Monday to Friday Package:
Competitive salary, Company car or cash for car allowance, plus excellent Colleague benefits​Churchill Estates Management (CEM) is a leading property management company specialising in independent retirement living. Under the direction of our new Property Services Director, we are now recruiting for an experienced Field Service Manager to join the team.​About the role

The Field Service Manager (property services) is responsible for the delivery of works to the CEM property portfolio, ensuring high standards of quality are delivered and maintained to our developments and assets. Successfully delivered work programmes may relate to fire works, warden call systems, asset replacement, building improvement, and major works (Section 20’s) from the point of handover throughout the development lifecycle.​The

main responsibilities of the Field Service Manager are:​Oversee contractor attendance and performance for planned and reactive works and projects.

Seek and act on feedback from colleagues, taking a proactive approach to the review and management of external contractors and suppliers.

Ensure maintenance and compliance activities are delivered efficiently, safely, and completed within agreed SLAs, ensuring that legislative requirements are met.

Communicate effectively with Operational teams during the various stages of works that are being carried out, demonstrating exceptional stakeholder management and a supportive approach to help minimise disruption to colleagues and customers.

Being the escalation point for complex repair issues and building defects.

Feed into reporting to the business on key areas of success and steps for improvement.

Check and authorise invoices and payments to suppliers and subcontractors.

Work closely with the Building Surveyors and Property Services team to ensure the right solution is being delivered.​Working hours are Monday to Thursday 09:00 to 17:30 and Friday, 09:00 to 17:00.​About youOur new Field Service Manager will demonstrate extensive knowledge and understanding of facilities management or site management environments. It would be advantageous to have overseen major and remedial works within a residential development setting, with previous experience of managing contractors and service level agreements.

You will be educated to GSCE level C/5 in Maths and English, with good IT skills in MS Office, able to embrace new technologies.

Your personal attributes will show that you are highly self-motivated with excellent communication and problem solving skills. You will enjoy working in a fast-paced environment, able to juggle multiple workloads, whilst working to deadlines and remaining calm under pressure.

A valid UK driving licence is essential to carry out this role.​Your rewards

Competitive salary

Cash for car or company car Mileage ​and expenses reimbursed

Annual holiday entitlement - 24 days, plus Bank Holidays Day off on your birthday

Group Personal Pension Plan Private medical cover

Health Screening Life Assurance Eye Care vouchers
200 John Lewis vouchers for expectant parents

Colleague, Client and Land Introduction incentives

Charity fund matching through Churchill Foundation​About us Churchill Estates Management is a wholly owned subsidiary of Churchill Retirement Plc. The business has grown year on year since launching in 2006 and we now manage more than 220 retirement developments, 9,000 apartments, supporting over 11,000 retired people nationally.

Our Head…