Customer Support Executive

This range is provided by Data Careers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Customer Support Executive

6 Month Fixed Term Contract

Location:
Milton Keynes

Are you an organised, detail-focused professional with an interest in global events? We are looking to recruit a Customer Support Executive to join a dynamic team supporting high-profile projects and client-facing activities.

This role is ideal for someone with strong administrative and online customer service experience
, comfortable managing communications, databases, and operational processes in a fast-paced environment.

This is an initial 6 month fixed term contract with the possibility of the role being extended.

Key Responsibilities:

• Manage customer/delegate communications across multiple projects, ensuring accuracy, professionalism, and timeliness.
• Maintain and update databases, registration platforms, or internal systems
  , producing reports and insights as required.
• Coordinate with project teams and third-party suppliers to ensure smooth delivery of services.
• Provide high-quality customer support
  , addressing queries and resolving issues promptly.
• Assist with project documentation, reporting, and process improvement initiatives
  .
• Contribute to a culture of continuous improvement and share lessons learned with colleagues.
• Undertake travel when necessary to support on-site project delivery.

Skills & Experience:

• Proven experience in customer service, client services, or administrative roles
  .
• Strong communication skills
  , both written and verbal.
• Excellent attention to detail and organisational skills.
• Comfortable managing and interrogating data, with good Excel and digital literacy.
• Ability to prioritise tasks and manage a busy workload effectively.
• Interest in supporting projects or experiences in a dynamic, fast-paced environment.
• Experience with online platforms or digital tools is desirable but not essential.

• Entry level

• Contract

• Other

• Professional Services