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Retail Travel Consultant

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Travel Trade Recruitment Limited
Full Time position
Listed on 2026-04-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Are you an experienced Travel Consultant looking to take the next step in your career within a successful independent agency?

An established and growing independent travel business is seeking a confident and knowledgeable Retail Travel Consultant to join its high-performing team in Central Milton Keynes. Working with a wide network of global suppliers, you'll create tailor-made travel experiences for customers—from short-haul getaways to complex, multi-centre itineraries. This role offers variety, autonomy, and the chance to build long-lasting client relationships.

Key Responsibilities
  • Selling a wide range of worldwide travel products, including package and tailor-made holidays
  • Building strong, repeat customer relationships through excellent service
  • Creating bespoke itineraries to suit individual client needs
  • Managing enquiries across phone, email, social media, and in person
  • Working towards and exceeding agreed sales targets
About You
  • Minimum 1 year’s experience in a travel agency (essential)
  • Strong sales track record with a commercial mindset
  • Passionate about travel and delivering exceptional customer experiences
  • Confident communicator with excellent interpersonal skills
  • Able to work independently and collaboratively within a team
  • Highly organised with strong attention to detail and multitasking ability
  • Familiar with tour operator systems
  • Flexible to work retail hours, including weekends
What's on Offer
  • Competitive salary with an attractive bonus scheme
  • Excellent staff travel discounts
  • Pension scheme
  • Ongoing training and career development opportunities
  • Additional leave
  • Company events and a supportive team environment
Working Hours

Monday to Saturday: 9:30am - 5:30pm

Sunday: 11:00am - 5:00pm

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