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Customer Success Mgr./ CSM Customer Service Rep

Strategic Retention & Renewal Specialist

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: CreatePay
Full Time position
Listed on 2026-05-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Create Pay is seeking a Customer Loyalty & Retention Specialist in Milton Keynes, UK. In this role, you will proactively engage with customers to manage contract renewals and address concerns, ensuring satisfaction and loyalty. The ideal candidate will have experience in customer service, excellent organizational skills, and a proactive approach to problem-solving. Benefits include 25 days holiday, casual dress culture, and incentives like overseas trips.

Join our fast-growing team where your impact is valued.
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