FPV Customer Support Specialist; Mandarin speaking, Aviation & Aerospace

FPV Customer Support Specialist

We have an exciting opportunity for an FPV Customer Support Specialist for a Milton Keynes-based Aviation & Aerospace business. Our client is a small but rapidly growing business in a rapidly growing economy, and the demand for assistance is beginning to exceed the capacity of their team at its current capacity. They are looking to develop their customer service team and are looking for an FPV Customer Support Specialist.

• Thorough knowledge of FPV style multi-rotor and fixed-wing craft, their parts, how they should be assembled, installed, and maintained, and how to diagnose a variety of issues with them and their associated equipment.
• Typist with a high level of proficiency.
• Strong reading skills, as well as the ability to carefully tailor the writing style to the situation at hand.
• A warm and approachable personality with a strong desire to support the hobby and its culture.
• A desire to learn in-depth product technicalities.

• At any level, the ability to read and write in Mandarin is required.
• Understanding of the Mechanical Keyboard hobby.
• In-depth knowledge of electronics and circuitry in general.
• Video editing and production abilities.
• Previous experience in customer service.