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Customer Insight Analyst: Turn Data Into Service

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Mears Group PLC
Full Time position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Insight Analyst: Turn Data Into Better Service

Mears Group PLC, based in Milton Keynes, is seeking a Customer Insight Analyst passionate about understanding customers and enhancing services. This role employs customer data and operational datasets to identify areas of improvement in repairs and maintenance services.

The successful candidate will work with Excel, investigating trends and root causes behind customer dissatisfaction. The position offers a proactive environment focused on meaningful service enhancements and includes comprehensive staff perks.

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