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Banking Customer Experience Advisor

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Allica Bank
Full Time position
Listed on 2026-07-11
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

The Customer Service Advisor at Allica Bank will provide 1st line support for Retail and SME customers via chat and phone, handling enquiries and resolving issues to ensure a smooth customer experience. You will work with core banking processes including account servicing, payments and KYC referrals, while contributing to process improvements and upholding the bank's values in every interaction.

Flexibility for hybrid working and a supportive team environment are offered as part of our

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