Membership Advisor

Are you a confident communicator with a customer-first mindset? We’re recruiting for two Membership Advisors to support a busy team on a temporary basis during a peak period. This is a fantastic opportunity to gain experience in a fast-paced environment.

• Making outbound calls to existing members to discuss renewal options
• Handling inbound queries regarding membership benefits and pricing
• Updating member records accurately and efficiently
• Providing excellent customer service and resolving any issues with empathy
• Working towards daily call targets and KPIs

• Previous experience in customer service, telesales, or call handling
• Confident telephone manner and strong communication skills
• Ability to work independently and manage time effectively
• Comfortable using CRM systems and multitasking between screens
• Positive attitude and team spirit

• Weekly pay
• Supportive team and full training provided
• Potential for extension
• Hybrid role once trained
• Immediate start

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.