Service Call Planner

Overview

The company is a leading manufacturer of commercial and industrial dishwashers, glass washers, and chemical dosing equipment. They are a worldwide company with a broad client base and a focus on training and supporting engineers to maintain long-term retention and satisfaction.

• Based from the Milton Keynes office; after probation there is an option to work 2 days per week remotely. All equipment is supplied.
• Work hours are 8:30 am to 5:00 pm, Monday to Friday.
• Allocate 15–20 engineers to service or install jobs in various locations in London.
• Plan install jobs for labour to ensure job sheets can be started.
• Help engineers maintain their first-time rates.
• Provide ongoing updates to clients until the job is finished and paperwork is completed.

• Residence within travelling distance to Milton Keynes office.
• Good computer, administrative, and customer-service skills.
• Strong knowledge of London geography.
• Experience in a similar planning/scheduling/administrative role such as service controller or service booker.
• Experience in HVAC or M&E sectors is beneficial but not essential.

• £27k basic.
• Ability to work part remotely after probation.
• 25 days holiday plus 8 bank holidays.
• Additional hours: 1 weekend in 4, remotely paid at overtime rates (x1.5 for Saturday and x2 for Sunday).
• Free onsite parking.
• Full benefits package with discounts available.
• Life assurance.
• Continuous training and career progression.

For an immediate interview contact Adam Southam.

In the event that you are contacted for a role, as part of the registration process you shall be required to provide FRONTrunner Recruitment Ltd with proof of identity as well as proof of eligibility to work in the United Kingdom.