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Customer Success Lead - People & Growth Coach

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: Xero
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Xero is seeking a Customer Success People Lead in the UK to guide a specialist team, drive retention and growth for advisors and small businesses, and champion onboarding and engagement across campaigns.

You will use CRM platforms like Salesforce, Gainsight, or Hub Spot, collaborate with cross-functional teams, and support a coaching culture within a hybrid working environment from Milton Keynes and UK offices.

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